Who we are
We are Luminare Press, based in Eugene, Oregon, U.S.A and located online here at https://shop.luminarepress.com/. You can also find us at https://www.luminarepress.com/
Comments and reviews
When visitors leave comments and reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
What personal data we collect and why we collect it
We collect information about you during the process of your submitting and estimate, making a consultation appointment or paying a deposit for a project. While you visit our site, we’ll track
When you interact with these portions of the site, we’ll ask you to provide information including your name, email address, phone number, and credit card/payment details if you are making a payment. We’ll use this information to:
- Send you information about your appointment or estimate
- Respond to your requests, questions or complaints
- Process payments and prevent fraud
- Send you email marketing messages, if you choose to receive them
If you use the contact form(s) on our site, we collect from the fields that you provide to us.
If you schedule an appointment with us online, we store some basic personal information that is collected on the form, that you enter, along with the date and time of your appointment, so that we may have it on our calendar.
If you buy something from our online store, we collect your name, contact information, shipping and billing addresses, and information about the products or services you purchased, as well as the information you need to send us to complete you project, if necessary.
Who on our team has access
Members of our staff have access to appointment information, information about purchases, any photos or documents you upload so we can work on your project. Our team members have access to this information to help support you and complete your project.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example:
- ANALYTICS: We use Google Analytics to help us understand how our customers use the site–you can read more about how Google uses your personal information at google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics at google.com/dlpage/gaoptout
- ADVERTISEMENT: We promote our content using third party platforms including Google Ads and Facebook.
- Google’s and Facebook’s use of advertising cookies enables them and their partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: